Last Updated: Monday, December 23, 2023

Our privacy policy page holds all the details that concern the use,disclosure and collection of your personal information with regards to the use of our service.Your information will not be used in any form that is against the privacy policy stated below.The personal information that you give us will only be used to improve the service that we provide you.So,by using our service,you agree to the use and collection of your personal information in-line with our privacy policy.The terms used in this privacy policy all have the same interpretation as seen in our terms and conditions,except otherwise stated.

The use and collection of information

Identifiable information such as phone number,postal address,email address,and any other information may be requested from you.The need for identifiable information may arise when we need to identify you and directly get in contact with you.

Log data collection

The collection of log data is always part of the strategies that we employ to understand our service users better and provide the right service they deserve.So,when you make use of our service by visiting our website,we would collect log data or details such as;browser type,IP address,our website pages visited,the time spent on our website and any other information that we can obtain about your browsing behavior.More so,the need to enhance our level of service delivery may require that we obtain other vital information using third-party services or applications such as Google Analytics.Third-party applications also come with their privacy policies that help to mitigate any form of abuse of the information that is presented to users.

Cookies

Cookies are unique anonymous identifiers that contain a small amount of data.Cookies are usually sent from a website to a browser,and the data is usually stored on a computer's hard drive.It is possible for a service user to disable the functionality of cookies by restricting a web browser.Notwithstanding,enabling cookies on a browser would make it possible for a user to enjoy all the services that we provide.

Service providers

The services of third party companies may be employed when necessary.The services of third-party companies may be required to enhance the result that we deliver.Third-party services may include the analysis of data,providing service on our behalf,an analysis of the performance of our service,and any other assistance that we may need.More so,third-party companies would adhere to our privacy policy,so the use of your personal information would be limited to the purpose of the collaboration.

Compliance with laws

We understand that the authorities may request for your personal information when needed to handle legal issues,so we would abide by the law in providing your personal information to law enforcement agents as required by law.We value the integrity of our service,and always comply with the law when the situation is justifiable.

Security

Securing your personal information is vital to us because we need it to be a favorable option for our service users.Notwithstanding,we would admit to the fact that the use of the internet and other channels of sharing information online may not guarantee 100% security.So,we do not guarantee absolute security to all the information that we possess,but we do our best in utilizing commercial means of safeguarding your personal information and ensuring that it does not get into the wrong hands.

International transfer

The information that you give to us may be sent to computers that are located far away from your geographical area.Such information may be transferred to computers that are in a different state or country.Such information transfer may see your information placed in a region that operates on a different law that is beyond your jurisdiction.It is also important to note that we can transfer your personal information to a different region other than the location where you provided the information,and also,decide on the exact place where your information is processed or handled.By submitting your personal information to us,you consent to our ability to transfer your personal information to the location where we intend handling the processing.

The privacy of children

We do not deal with children,so anyone under the age of 12 is not expected to send personal information to us.In a situation where a child sends personal information to us,it is expected that the guardian or parent of that child make early contact with us as this would enable us to remove from our database,the personal information of the child.

Withdrawal

Please note that you have to edit your excel growth account profile and add the wallet address of your preffered payment method before making a withdrawal request to be able to withdraw.

Privacy policy change

We reserve the right to effect changes to our privacy policy without seeking your consent.Any new update made on the privacy policy will be communicated to you and reflect on our privacy policy page.The changes made to our privacy policy will be adhered to once it is posted on the privacy policy page.So it is advised that you periodically acquaint yourself with our privacy policy.We understand that you may require changes to be made to the personal information you provided,so we will gladly make any correction or update at no cost.You also have the liberty to demand the deletion or cancellation of all your personal information,unless the law enforces the preservation of such information.